About Lightwish

We Lightwish are thriving to rank best-selling art material brands, dedicated to providing professional and affordable art supplies to artists, educators, students, kids. Chic design and superb quality allow you to combine art and entertainment. Our products are becoming more and more popular in many countries around the world. Art is not only art, but also a way of lifestyle.

Lightwish has a deep relationship with Paul Rubens. Our partnership is long-term.

Product

We have our own factory and production line for Lightwish products. As well as we also distribute a a few of other brands. We will strictly control the quality of the products and factory guarantee, to provide art lovers with high quality art supplies.

We have our own brand of art supplies, Lightwish, which we manufacture and sell ourselves. We also sell products from other brands such as Paul Rubens and MeiLiang.

We always aim to make sure our customers love our products, and if you receive a product that has a quality problem, we will return it to you for free.

Shipping

Yes, we ship almost worldwide. Many countries we can deliver to. A few remote countries we cannot deliver to. Please refer to the country shown at checkout for specific deliverable countries.

We offer free shipping to most countries. For a few remote countries, we require a shipping fee. Shipping charges will be billed at checkout.

You don't need to pay additional taxes. Our products are priced to include tax.

Our usual delivery time is 7-10 business days. Some more remote areas will take longer. We will send you the logistics tracking number after we fulfill the order. You can use the tracking number to check the logistics information of your parcel.

We will use Amazon Logistics, as well as we will also use all major carriers and local courier partners. We will choose the most appropriate logistics provider to work with.

There may be too many people buying the product you purchased and there is a transient out-of-stock situation. Please don't worry, we will make timely transfer from other warehouses. When the transfer is completed, we will send your package out as fast as possible.

Payment

You can use:

  • Credit Card (Visa, MasterCard, American Express, JCB)
  • Paypal
  • Shop Pay
  • Apple Pay, Google Pay
  • Bancontact(Belgium), IDEAL(Netherlands)
  • Online Store Gift Cards/ Coupons

We offer safe and effective payment methods that are all certified secure.

Send a message

store@lightwish.com

support@lightwish.com